Appointments

Turn The Corner Medical Clinic is open 6 days a week, including Saturdays. Please make an appointment with us using the form below, or by contacting us on 1300 557 502. Standard appointments are 15 minutes, but for more complicated issues (e.g. mental health, IUDs, contraceptive implants, cervical screening, 6-week post-partum check, travel consult), or multiple issues, or if you are a new adult client, please book a 30 minute appointment to allow proper time. (New child clients would usually need only a 15 minute appointment). If we don’t need the time, you won’t be billed for it. Existing clients can request repeat scripts and referrals online.

We request that new clients complete a New Patient Questionnaire. If you book an appointment online, you’ll be provided with the form as part of the process. If you book by phone, please complete it online before your first appointment to ensure we’re ready for you on the day.

Some of our doctors now use a system called BetterConsult to better understand the reason for your visit, and relevant symptoms, before your consultation. After you have booked, you might be sent an SMS from BetterConsult containing a link to an optional questionnaire that you might wish to complete before your appointment. Your doctor will then receive a short medical summary with the reason for your visit. This means that more time during your consultation can be spent providing you with appropriate care.

We appreciate that our clients’ personal circumstances can be dynamic, but when clients miss appointments it can mean others in need of care don’t get to see a doctor as quickly as they otherwise would. In the case of no-shows, or cancellations within 24 hours, we therefore charge a modest FTA fee of up to $50.

We utilise the HotDoc online appointment booking process. HotDoc saves you time by allowing you to book appointments for yourself and your family faster and more efficiently, and helps us to ensure we have accurate information about you on our system to offer the best possible care. If you are not already a HotDoc user, you will be required to sign up as part of our appointment booking process. Rest assured that the only communication you’ll subsequently receive from HotDoc will be on Turn The Corner’s behalf. To enable you to get the most from Turn The Corner via HotDoc, please download the free HotDoc app from either the Apple or Android store.