July Newsletter – Our New Home

July Newsletter – Our New Home

Posted on Jul 22, 2020

In this edition of the Turn The Corner newsletter, we hear from our Principal GP Dr Tamsin Franklin about our new clinic space and how we are utilising this space to maintain a safe space for all our patients. We also talk about our HotDoc system, including the appointments and requests that can be made via our website.

Dr Tamsin in our new home at 409 High Street, Northcote

Most of the people reading this newsletter will be back in lockdown. It’s a tough time for all of us and a VERY tough time for some. The team at Turn The Corner is still here for you, and when you decide to visit us in our new premises, you can be assured of a friendly welcome and plenty of space to relax in ahead of your appointment.
We have 3 waiting zones in our new, 2-floor clinic. The largest is shown below. This one has plenty of benches, chairs and stools to spread out in. All surfaces are hard to enable us to disinfect them regularly. No pillows, no toys, and the planned health book library has had to be shelved for the time being…
Our lift is on its way from Milan…who knew that is where all the lifts are made. Weird. Should be in by late August. If you have mobility needs please let us know and we can ensure you are seen on the ground floor.

Each of our 3 waiting zones has a sink and water station for clients’ use. You can wash your hands or use our lovely hand sanitizer, and grab a drink of water. We’re trying to limit our environmental impact as much as we can, so we’d appreciate it if you could bring your own refillable water bottle.

Each of our 9 new consulting rooms is spacious, bright, well-equipped, sound-proofed… the list goes on but fundamentally, they’re the perfect spot for a conversation with your Turn The Corner doctor.

Finally, a space that’s been created for our younger clients – the kids waiting zone at the rear of the ground floor, next to the (whisper it) V for Vaccination Room. We’ve created this space to try and relax everyone ahead of what is a stressful experience for some. In time, we’ll fill it with toys and kids’ books but please BYO toys for now. It’s next to a restroom with changing table, and of course the waiting zone has its own sink and water station.

{Thanks sis and nieces for being models}
We hope you’ll like our new home as much as we do, and look forward to welcoming you to the new Turn The Corner clinic soon.
In the meantime, stay safe, wear a mask when you’re out in busy places, and wash your hands. The online-booked COVID swab clinics will be back – I just needed a week off due to a bit of exhaustion.
Dr Tamsin and the whole team at Turn The Corner

HotDoc Booking System

We have updated our HotDoc online booking system so you can now book appointments with our nurse as well as our doctors. This means that moving forward you can book in your 6 week post-partum check with your favourite doctor, and then the 6 week immunisations (and future child immunisations) with our Nurse. HotDoc saves you time by allowing you to book appointments for yourself and your family faster and more efficiently, and helps us to ensure we have accurate information about you on our system to offer the best possible care. You can click on this link to see the new appointment options on HotDoc!